The Custom Jeweler Process

1. Initial Inquiry
Start your journey by providing basic details via our easy-to-use web form or phone inquiry.

2. Initial Consultation
Our dedicated sales team will promptly contact you to discuss your project details, confirm specifications, and outline the process.

3. Quoting & Deposit Collection
Once design feasibility is confirmed, we provide a formal quote. To secure the project, a $250 design deposit is required.

4. Design Phase
We create precise CAD renderings based on your feedback. Once approved, 75% of the remaining balance is required to begin production.

5. Production & Final Payment
Upon completion, you’ll receive visual previews of your finished jewelry. The remaining 25% balance is due prior to final delivery.

6. Shipping & Post-Sale Follow-Up
Upon receipt of final payment, your piece will ship FREE via FedEx for two day delivery. We follow up post-delivery to ensure your complete satisfaction.
We Are With You Every Step of the Way
At The Custom Jeweler, we understand that selecting the right diamond or gemstone is one of the most important steps in creating a truly personal and meaningful engagement ring. That’s why we offer stunning natural diamonds and lab-grown alternatives—sourced with precision and care. Our experts will guide and advise you so you can create a stunning ring that fits your budget.

See The Craftmanship, Find Your Inspiration
Not sure where to start? Explore the exquisite pieces we've created to spark ideas and see the quality of our work. When you're ready, we'll craft one-of-a-kind jewelry, just for you.
Custom Engagement Rings FAQs
Do I need to know my partner’s ring size before starting the design?
No you don't need that information right away. We can start the design process without knowing the size, you can try a few ways of finding out the exact size, one tip is to measure an existing ring they currently wear. Speak to our team for more information and we will help you every step of the way.
Can I use lab-grown diamonds?
Yes. We offer you the ability to use natural diamonds or lab-grown diamonds or a combination of both in your engagement ring. Speak to our team and they will help you make smart decisions that fit your vision and budget.
Can you recreate a famous designer engagement ring?
We don’t create exact replicas of branded or copyrighted designs, but we can absolutely create a custom ring inspired by the look and feel of your favorite designer style. Our team will work with you to design a unique piece that captures the essence you love—while staying original and legally compliant.
Can I see a preview or rendering of the ring before it’s made?
Absolutely. Once we finalize your design concept, you’ll receive a detailed CAD rendering that shows your custom engagement ring from multiple angles. You’ll have the chance to review and request changes before we move forward with production.
Feedback From Our Clients

Pedro B
September 03, 2025
Matt and The Custom Jeweler team were amazing! They answered all questions along the way and helped us craft the perfect ring. Truly would recommend them to anyone looking for a seamless and informative experience. The ring turned out to be even better than expected. It is stunning and was set perfectly.

David S
July 23, 2025
Working with The Custom Jeweler to source an engagement ring was an incredibly easy and insightful process from start to finish. Matt was great to work with and was able to quickly secure several great options to look at together. Highly recommend The Custom Jeweler and I look forward to working with them for any future jewelry purchases!

Kim L
July 22, 2025
I highly recommend the custom jeweler. I wanted to replace my engagement ring and told them exactly what I wanted. They gave me options of sizes of stones and what stones to put around my band . They also gave me options of what I could do with my old engagement ring. They turned it into a classic pendant necklace that is timeless. What I liked the most was their patience when I was deciding which options were best for me. I never felt pressured

Joe N
July 22, 2025
Matt made the entire custom jewelry process seamless and enjoyable from start to finish. He designed a stunning engagement ring and a diamond tennis bracelet that perfectly matched my vision and my wife’s style. His attention to detail, communication, and ability to bring custom ideas to life made the experience effortless and unforgettable.

Ryan L
July 22, 2025
They were very professional and made it very easy to get a full understanding of the process. They were able to figure out what I was looking for and gave good recommendations, as well. Timing of everything was perfect and I’d highly recommend working with them!

Faith L
July 22, 2025
They were FANTASTIC- they made the process very easy and smooth. The recommendations they offered made it so much easier to ensure I was able to get the custom piece I wanted. I would recommend working with them for all my custom jewelry
Choosing Your Materials
Every detail matters when creating your perfect custom engagement ring. From ethically sourced diamonds and vibrant gemstones to premium metals like platinum and gold, we help you select the best materials to match your style, values, and budget. With expert guidance, you’ll create an engagement ring that’s as stunning as it is meaningful.

Metal Selection

Diamond Selection

Gemstone Selection
Diamond Cut Grades: How Sparkle + Cut Shape Your Custom Design
The way a diamond is cut has the biggest impact on how it looks in real life—its sparkle, brightness, and overall personality. Here’s how each cut grade plays into your custom ring, pendant, or earring design.

Exceptional brilliance and fire with even, bright light return from every angle.
Clean, crisp sparkle that looks lively in all lighting—perfect for center stones.
Clients who want the most radiant look and prioritize cut quality.

Strong brilliance and fire with only minor differences from Excellent to the naked eye.
Beautiful, lively sparkle that performs very well in everyday lighting.
Custom pieces where you want a balance of high performance and budget flexibility.

Noticeable sparkle with some areas of darkness or reduced light return.
Still attractive, especially in smaller stones or designs with multiple diamonds.
Accent stones, pavé, or clients who prefer to prioritize size over top-tier cut.

Limited brilliance; the diamond can appear slightly dull or flat.
Less “wow” factor, especially in larger sizes or center stones.
Only specific design situations where cut is less visible and budget is primary.

Dull appearance with obvious dark areas and minimal fire.
Often looks smaller and less lively than its carat weight suggests.
Generally not recommended for custom fine jewelry at The Custom Jeweler.

















