; How to Create a Custom Pendant With The Custom JewelerThe Custom Jeweler
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Home / Types Of Jewelry / Custom Pendants

The Custom Jeweler Process

Initial Inquiry

1. Initial Inquiry

Start your journey by providing basic details via our easy-to-use web form or phone inquiry.

Initial Consultation

2. Initial Consultation

Our dedicated sales team will promptly contact you to discuss your project details, confirm specifications, and outline the process.

Quoting & Deposit Collection

3. Quoting & Deposit Collection

Once design feasibility is confirmed, we provide a formal quote. To secure the project, a $250 design deposit is required.

Design Phase

4. Design Phase

We create precise CAD renderings based on your feedback. Once approved, 75% of the remaining balance is required to begin production.

Production & Final Payment

5. Production & Final Payment

Upon completion, you’ll receive visual previews of your finished jewelry. The remaining 25% balance is due prior to final delivery.

Shipping & Post-Sale Follow-Up

6. Shipping & Post-Sale Follow-Up

Upon receipt of final payment, your piece will ship FREE via FedEx for two day delivery. We follow up post-delivery to ensure your complete satisfaction.

From Simple Elegance to Bold Statements, We Create Custom Pendants For All

Whether you’re dreaming of a delicate pendant with timeless elegance or a bold design that makes a statement, our team brings your vision to life with expert care. Every custom pendant is proudly created in the USA, blending skilled craftsmanship with quality materials to ensure lasting beauty. With outstanding value at the heart of what we do, you’ll receive a piece that not only reflects your style but also delivers exceptional quality without compromise.

Custom Jewelry

Custom Pendants FAQs

Are custom pendants more expensive than buying one from a store?

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Not at all. Custom doesn’t have to mean costly. By working directly with us, you receive luxury craftsmanship, American-made quality, and a pendant designed just for you—often at a price comparable to or better than traditional retail.

How long will it take to receive my custom pendant?

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Most pendants are completed within two to three weeks, depending on the complexity of the design and materials chosen. We’ll give you a timeline upfront and keep you updated throughout the process.

What types of pendants can you create?

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We craft everything from simple diamond or gemstone solitaires to detailed, symbolic designs. Whether you want something timeless, modern, or completely one-of-a-kind, we’ll help you bring it to life.

Can I design a pendant even if I don’t have a finished idea?

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Yes! Many customers come to us with just a theme, a gemstone, or even a special occasion in mind. Our team will work with you to refine your vision and create a design that feels truly personal.

Experience Our Work

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Feedback From Our Clients

Materials Selection

Every detail matters when creating your perfect pendant. From ethically sourced diamonds and vibrant gemstones to premium metals like platinum and gold, we help you select the best materials to match your style, values, and budget. With expert guidance, you’ll create a pendant that’s as stunning as it is meaningful.

Metal Type

Metal Selection

Diamond Selection

Diamond Selection

Gemstone Selection

Gemstone Selection

Diamond Cut Grades: How Sparkle + Cut Shape Your Custom Design

The way a diamond is cut has the biggest impact on how it looks in real life—its sparkle, brightness, and overall personality. Here’s how each cut grade plays into your custom ring, pendant, or earring design.

Look
On the Hand
Best For
Excellent (EX)
Excellent Cut
Top Performance • Maximum Sparkle

Exceptional brilliance and fire with even, bright light return from every angle.

Clean, crisp sparkle that looks lively in all lighting—perfect for center stones.

Clients who want the most radiant look and prioritize cut quality.

Very Good (VG)
Very Good Cut
Bright & Beautiful • Near-Top Sparkle

Strong brilliance and fire with only minor differences from Excellent to the naked eye.

Beautiful, lively sparkle that performs very well in everyday lighting.

Custom pieces where you want a balance of high performance and budget flexibility.

Good (GD)
Good Cut
Pretty Sparkle • Thoughtful Value

Noticeable sparkle with some areas of darkness or reduced light return.

Still attractive, especially in smaller stones or designs with multiple diamonds.

Accent stones, pavé, or clients who prefer to prioritize size over top-tier cut.

Fair (F)
Fair Cut
Subtle Sparkle • Compromised Light

Limited brilliance; the diamond can appear slightly dull or flat.

Less “wow” factor, especially in larger sizes or center stones.

Only specific design situations where cut is less visible and budget is primary.

Poor (P)
Poor Cut
Low Sparkle • Noticeable Light Loss

Dull appearance with obvious dark areas and minimal fire.

Often looks smaller and less lively than its carat weight suggests.

Generally not recommended for custom fine jewelry at The Custom Jeweler.

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