The Custom Jeweler Process

1. Initial Inquiry
Start your journey by providing basic details via our easy-to-use web form or phone inquiry.

2. Initial Consultation
Our sales team will contact you to confirm details, materials, and the design process.

3. Quoting & Deposit Collection
Once your design and gemstones are confirmed, we provide a formal quote. To start the production process you pay a 50% deposit.

4. Design Phase
Our experienced designers collaborate directly with you to create precise CAD renderings. Your feedback shapes the final design.

5. Production & Final Payment
After your approval, production begins. Upon completion, you’ll receive high-quality photos and videos of your finished jewelry and make the final 50% payment.

6. Shipping & Post-Sale Follow-Up
Upon receipt of final payment, your piece will ship FREE via FedEx for two day delivery. We follow up post-delivery to ensure your complete satisfaction.
From Simple Elegance to Bold Statements, We Create Custom Pendants For All
Whether you’re dreaming of a delicate pendant with timeless elegance or a bold design that makes a statement, our team brings your vision to life with expert care. Every custom pendant is proudly created in the USA, blending skilled craftsmanship with quality materials to ensure lasting beauty. With outstanding value at the heart of what we do, you’ll receive a piece that not only reflects your style but also delivers exceptional quality without compromise.

See The Craftmanship, Find Your Inspiration
Not sure where to start? Explore the exquisite pieces we've created to spark ideas and see the quality of our work. When you're ready, we'll craft one-of-a-kind jewelry, just for you.
Custom Pendants FAQs
Are custom pendants more expensive than buying one from a store?
Not at all. Custom doesn’t have to mean costly. By working directly with us, you receive luxury craftsmanship, American-made quality, and a pendant designed just for you—often at a price comparable to or better than traditional retail.
How long will it take to receive my custom pendant?
Most pendants are completed within two to three weeks, depending on the complexity of the design and materials chosen. We’ll give you a timeline upfront and keep you updated throughout the process.
What types of pendants can you create?
We craft everything from simple diamond or gemstone solitaires to detailed, symbolic designs. Whether you want something timeless, modern, or completely one-of-a-kind, we’ll help you bring it to life.
Can I design a pendant even if I don’t have a finished idea?
Yes! Many customers come to us with just a theme, a gemstone, or even a special occasion in mind. Our team will work with you to refine your vision and create a design that feels truly personal.
Feedback From Our Clients

Pedro B
September 03, 2025
Matt and The Custom Jeweler team were amazing! They answered all questions along the way and helped us craft the perfect ring. Truly would recommend them to anyone looking for a seamless and informative experience. The ring turned out to be even better than expected. It is stunning and was set perfectly.

David S
July 23, 2025
Working with The Custom Jeweler to source an engagement ring was an incredibly easy and insightful process from start to finish. Matt was great to work with and was able to quickly secure several great options to look at together. Highly recommend The Custom Jeweler and I look forward to working with them for any future jewelry purchases!

Kim L
July 22, 2025
I highly recommend the custom jeweler. I wanted to replace my engagement ring and told them exactly what I wanted. They gave me options of sizes of stones and what stones to put around my band . They also gave me options of what I could do with my old engagement ring. They turned it into a classic pendant necklace that is timeless. What I liked the most was their patience when I was deciding which options were best for me. I never felt pressured

Joe N
July 22, 2025
Matt made the entire custom jewelry process seamless and enjoyable from start to finish. He designed a stunning engagement ring and a diamond tennis bracelet that perfectly matched my vision and my wife’s style. His attention to detail, communication, and ability to bring custom ideas to life made the experience effortless and unforgettable.

Ryan L
July 22, 2025
They were very professional and made it very easy to get a full understanding of the process. They were able to figure out what I was looking for and gave good recommendations, as well. Timing of everything was perfect and I’d highly recommend working with them!

Faith L
July 22, 2025
They were FANTASTIC- they made the process very easy and smooth. The recommendations they offered made it so much easier to ensure I was able to get the custom piece I wanted. I would recommend working with them for all my custom jewelry
Materials Selection
Every detail matters when creating your perfect pendant. From ethically sourced diamonds and vibrant gemstones to premium metals like platinum and gold, we help you select the best materials to match your style, values, and budget. With expert guidance, you’ll create a pendant that’s as stunning as it is meaningful.

Metal Selection

Diamond Selection












