Shipping & Delivery The Custom Jeweler
At The Custom Jeweler, we believe that receiving your custom jewelry should be just as exciting as designing it.
That's why we offer FREE, fully insured shipping on all orders within the U.S.
Shipping Details
Fast & Secure
Shipping
Every order is shipped FedEx and will arrive within 2 business days.
Fully Insured
Protection
Your jewelry is fully insured during transit, giving you peace of mind until it reaches your hands.
Tracking Made
Easy
Once your order ships, you'll receive a tracking code via email, allowing you to monitor your delivery in real-time.
Track Your Order
Anytime
Log in to your My Account section to view order updates and track your shipment.
Processing Time
Because each piece is custom-made, processing times may vary. A team member will provide you with an estimated production timeline once your order details are confirmed.
Need Help?
If you have any questions about your order's status or shipping details, feel free to
Contact UsWe're Happy To Help!
Shipping FAQs
Do you ship internationally?
Yes, we do offer international shipping. Since rates vary by destination, we’ll provide a custom shipping quote before proceeding with your order. Just reach out and we’ll be happy to assist.
Can I track my shipment?
Absolutely. Once your order ships, you’ll receive a FedEx tracking number via email so you can follow your package in real time.
How long will it take to receive my order?
Most orders are delivered within 2 business days after completion, thanks to our FedEx 2-Day service. Custom orders may take a little longer depending on the complexity—our team will keep you updated every step of the way.
Do you offer free shipping?
Yes! We’re pleased to offer free FedEx 2-Day Shipping on all orders within the United States. Fast, secure, and on us.
