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How It Works

After your first appointment, we put together a design based on what we discussed. We use CAD to model the piece so you can see it from every angle and request changes before anything is produced — nothing goes into production until the design is right. From there, your piece is made in the USA and returned to you finished. We'll keep you updated at each step.

Tap 'Schedule Your Appointment' below to request a time slot.

Alternatively, call +1 646-569-3678 or email design@thecustomjeweler.com


Where We Are

Our office is at 2 West 45th Street, Suite 1705, in the heart of Midtown Manhattan — a few blocks from the Diamond District, Bryant Park, and Grand Central, and right off Fifth Avenue. Appointments are private and unhurried, so you'll have our full attention.

Visits are by appointment only. Booking ahead lets us set aside the time to focus on your project.

What We Make

Custom Engagement Rings

Custom Engagement Rings

The most common reason people come in. We build the ring around the center stone and setting you choose — solitaire, three-stone, halo, or something less expected — and you can compare diamonds and gemstones side by side before settling on anything. Bring a clear picture or start from scratch; either way, we'll work through shape, metal, and budget together so the ring fits both the hand and the plan. Learn More >

Custom Wedding Bands

Custom Wedding Bands

Bands get worn every day, so the details matter. We make them to your exact specs — metal, profile, width, finish, and whether you want diamonds, engraving, or a completely clean design. Matching an existing engagement ring is one of our most common requests; bring the ring to your appointment and we'll design a band that sits well against it. Learn More >

Custom Pendants

Custom Pendants

A pendant is a straightforward way to feature a single stone or mark something specific. We can design one around a diamond or gemstone you choose, set a stone you already own, or build a piece from an idea or a sketch. We'll talk through chain length, metal, and how you want it to sit before anything is made. Learn More >

Custom Earrings

Custom Earrings

From everyday studs to something for a specific occasion, earrings are made to match how you'll wear them. We can pair stones for studs or drops, work in diamonds or colored gemstones, and match an existing piece if you want them as part of a set. Tell us the look you're after and we'll size and design accordingly. Learn More >

What To Bring To Your Appointment

A little preparation makes the appointment more productive. None of it is required — we're glad to start from a blank page — but the more you bring, the faster we can turn your ideas into a design.

Ideas And Inspiration

Bring whatever you've been picturing — photos, screenshots, saved pins, sketches, or rings you've admired. Even a rough idea or a few notes on the style you like gives us a strong place to start. You don't need a finished concept; that's what the consultation is for.

Your Partner's Input

If the piece is a surprise, it helps to know your partner's taste ahead of time — metal color, the styles they gravitate toward, what they wear day to day. If it isn't a surprise, bring them along so we can work through the details together in one sitting.

A Ring To Complement

If you're designing something to sit alongside a ring you already own — a wedding band to pair with an engagement ring, for example — bring that ring with you. Seeing it in person lets us match the metal, profile, and proportions so the two pieces work together.

A Ring For Sizing

Bring a ring that already fits the right finger well, and let us know which finger it's worn on. We can measure it to get the size right — especially useful when the piece is a surprise and we can't size the finger directly.

The Custom Jeweler Vs The Diamond District

The Diamond District on 47th Street is a couple of blocks away. So why do so many customers choose The Custom Jeweler instead? Here's what the difference looks like in practice.

The Diamond District

The Diamond District, two blocks north on 47th Street, is the historic heart of New York's jewelry trade — block after block of booths and storefronts, heavy foot traffic, and a fast, transactional pace. There are a lot of options packed into a small stretch, and for some people that energy is part of the draw. It also tends to mean quick decisions across a crowded counter, often with more than one salesperson competing for your attention.

The Custom Jeweler

The experience is deliberately different. Visits are private and by appointment, so you have our full attention for a design consultation — one-on-one, with no clock running. We talk through what you have in mind, look over any photos or sketches you've brought, and work through the options together, from the overall style to the metal and the stone that anchors it. There's no being passed between salespeople and no rush; the time is yours, and the focus is designing a piece that's right for you.

GIA

Certified gemologists design every piece

Private

Appointment-only, secure and discreet

Fair

Pricing is explained, never pressured

Fast

Face-to-face meetings speed up the process

Frequently Asked Questions

Do I need an appointment?

Yes — we work by appointment only, which keeps each visit private and focused on your project. Tap 'Schedule Your Appointment' above, or call 646-569-3678 or email design@thecustomjeweler.com to arrange a time.

Can I use diamonds or gemstones I already own?

Yes. We can reset diamonds or gemstones from jewelry you already have into a new custom piece. Bring the items to your appointment and we'll go over what's possible.

How long does a custom piece take?

It depends on the design, and many pieces are finished in as little as two weeks. We'll give you a realistic timeline at your appointment, once we know what you're making.

Where is the jewelry made?

Every piece is designed with you and made in the USA. We use CAD to model the design first, so you can review and adjust it before anything goes into production.

Are you located in the Diamond District?

We're close to it but not in it — our office is at 2 West 45th Street, two blocks south of the 47th Street district. Many clients come to us specifically to avoid the crowds and pressure, and to have a private, unhurried design consultation instead.

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